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Known Exploited Vulnerability
9.8
CRITICAL CVSS 3.1
CVE-2024-28986
SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability - [Actively Exploited]
Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

INFO

Published Date :

Aug. 13, 2024, 11:15 p.m.

Last Modified :

Aug. 16, 2024, 3:04 p.m.

Remotely Exploit :

Yes !

Source :

[email protected]
CISA Notification
CISA KEV (Known Exploited Vulnerabilities)

For the benefit of the cybersecurity community and network defenders—and to help every organization better manage vulnerabilities and keep pace with threat activity—CISA maintains the authoritative source of vulnerabilities that have been exploited in the wild.

Description :

SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution.

Required Action :

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Notes :

https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28986; https://nvd.nist.gov/vuln/detail/CVE-2024-28986

Affected Products

The following products are affected by CVE-2024-28986 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

ID Vendor Product Action
1 Solarwinds web_help_desk
: Total Affected Vendor : 1 | Products : 1
CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 3.1 CRITICAL [email protected]
Solution
This information is provided by the 3rd party feeds.
  • Upgrade to Web Help Desk version 12.8.3 Hotfix 1 or later.
Public PoC/Exploit Available at Github

CVE-2024-28986 has a 2 public PoC/Exploit available at Github. Go to the Public Exploits tab to see the list.

References to Advisories, Solutions, and Tools

Here, you will find a curated list of external links that provide in-depth information, practical solutions, and valuable tools related to CVE-2024-28986.

URL Resource
https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 Vendor Advisory
https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 Vendor Advisory
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2024-28986 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2024-28986 weaknesses.

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Profile Photo
h4xnz/CVE-2025-26399-Exploit

None

Updated: 2 weeks, 4 days ago
1 stars 0 fork 0 watcher
Born at : Sept. 23, 2025, 4:35 p.m. This repo has been linked 3 different CVEs too.
Profile Photo
nomi-sec/PoC-in-GitHub

📡 PoC auto collect from GitHub. ⚠️ Be careful Malware.

security cve exploit poc vulnerability

Updated: 1 day, 16 hours ago
7322 stars 1208 fork 1208 watcher
Born at : Dec. 8, 2019, 1:03 p.m. This repo has been linked 840 different CVEs too.

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2024-28986 vulnerability anywhere in the article.

  • The Cyber Express
SolarWinds Issues Third Patch to Address Persistent Web Help Desk RCE Vulnerability

SolarWinds has released a new hotfix aimed at resolving a critical remote code execution (RCE) vulnerability affecting its Web Help Desk (WHD) software. The flaw, now identified as CVE-2025-26399, mar ... Read more

Published Date: Sep 25, 2025 (2 weeks, 4 days ago)
  • Help Net Security
SolarWinds fixes critical Web Help Desk RCE vulnerability (CVE-2025-26399)

SolarWinds has fixed yet another unauthenticated remote code execution vulnerability (CVE-2025-26399) in Web Help Desk (WHD), its popular web-based IT ticketing and asset management solution. While th ... Read more

Published Date: Sep 24, 2025 (2 weeks, 5 days ago)
  • The Cyber Express
22 Vulnerabilities Under Attack – And Another That Could Be

Cyble researchers detailed 22 vulnerabilities under active attack in a blog post today – and nine of them aren’t in CISA’s Known Exploited Vulnerabilities (KEV) catalog. Twelve of the vulnerabilities ... Read more

Published Date: Sep 23, 2025 (2 weeks, 5 days ago)
  • The Register
Third time's the charm? SolarWinds (again) patches critical Web Help Desk RCE

SolarWinds on Tuesday released a hotfix - again - for a critical, 9.8-severity flaw in its Web Help Desk IT ticketing software that could allow a remote, unauthenticated attacker to run commands on a ... Read more

Published Date: Sep 23, 2025 (2 weeks, 5 days ago)
  • BleepingComputer
SolarWinds releases third patch to fix Web Help Desk RCE bug

SolarWinds has released a hotfix for a critical a critical vulnerability in Web Help Desk that allows remote code execution (RCE) without authentication. Tracked as CVE-2025-26399, the security issue ... Read more

Published Date: Sep 23, 2025 (2 weeks, 5 days ago)
  • CybersecurityNews
SolarWinds Web Help Desk Vulnerability Enables Unauthenticated RCE

SolarWinds has released an urgent security advisory for a critical vulnerability in its Web Help Desk software that could allow an unauthenticated attacker to achieve remote code execution (RCE). The ... Read more

Published Date: Sep 23, 2025 (2 weeks, 6 days ago)
  • Daily CyberSecurity
Critical Vulnerability (CVE-2025-31498) Patched in c-ares DNS Library

The Domain Name System (DNS) plays a pivotal role, translating human-friendly domain names into the numerical IP addresses that computers understand. And at the heart of many applications facilitating ... Read more

Published Date: Apr 11, 2025 (6 months ago)
  • Daily CyberSecurity
CISA Warns of Actively Exploited Linux Kernel Vulnerabilities (CVE-2024-53197, CVE-2024-53150)

The Cybersecurity and Infrastructure Security Agency (CISA) has issued a warning after adding two newly discovered Linux kernel vulnerabilities to its Known Exploited Vulnerabilities (KEV) Catalog, co ... Read more

Published Date: Apr 10, 2025 (6 months ago)
  • The Register
SolarWinds critical hardcoded credential bug under active exploit

A critical, hardcoded login credential in SolarWinds' Web Help Desk line has been exploited in the wild by criminals, according to the US Cybersecurity and Infrastructure Security Agency, which has ad ... Read more

Published Date: Oct 16, 2024 (11 months, 3 weeks ago)
  • security.nl
VS meldt actief misbruik van hardcoded credential in SolarWinds-software

Aanvallers maken actief gebruik van een hardcoded credential in de software van SolarWinds, zo meldt het Cybersecurity and Infrastructure Security Agency (CISA) van het Amerikaanse ministerie van Home ... Read more

Published Date: Oct 16, 2024 (11 months, 3 weeks ago)
  • The Hacker News
CISA Warns of Active Exploitation in SolarWinds Help Desk Software Vulnerability

Vulnerability / Data Protection The U.S. Cybersecurity and Infrastructure Security Agency (CISA) on Tuesday added a critical security flaw impacting SolarWinds Web Help Desk (WHD) software to its Know ... Read more

Published Date: Oct 16, 2024 (11 months, 3 weeks ago)
  • Cybersecurity News
Critical SolarWinds Flaw Exposes 827 Instances: PoC Exploit Unveiled for CVE-2024-28987

Security researcher Zach Hanley from Horizon3.ai published the technical details and a proof-of-concept (PoC) exploit code for a critical hardcoded credential vulnerability, CVE-2024-28987, in the pop ... Read more

Published Date: Sep 30, 2024 (1 year ago)
  • Help Net Security
PoC for critical SolarWinds Web Help Desk vulnerability released (CVE-2024-28987)

Details about and proof-of-concept (PoC) exploit code for CVE-2024-28987, a recently patched SolarWinds Web Help Desk (WHD) vulnerability that could be exploited by unauthenticated attackers to remote ... Read more

Published Date: Sep 25, 2024 (1 year ago)
  • Cybersecurity News
Medusa Exploits Fortinet Flaw (CVE-2023-48788) for Stealthy Ransomware Attacks

A recent report from Bitdefender highlights how Medusa has not only continued its relentless attacks but has also established a unique online presence on both the dark web and the surface web, making ... Read more

Published Date: Sep 15, 2024 (1 year ago)
  • Cybersecurity News
Hackers target Apache OFBiz RCE flaw CVE-2024-45195 after PoC exploit released

Image: Rapid7According to a report from Imperva, over 25,000 malicious requests targeting 4,000 unique sites have been detected since the CVE-2024-45195 vulnerability in Apache OFBiz was disclosed. Th ... Read more

Published Date: Sep 13, 2024 (1 year, 1 month ago)
  • Cybersecurity News
CVE-2024-28991 (CVSS 9.0): SolarWinds Access Rights Manager RCE Flaw

In a recent security advisory, SolarWinds has disclosed two vulnerabilities affecting their Access Rights Manager (ARM) software. ARM is widely used by IT and security administrators to manage and aud ... Read more

Published Date: Sep 13, 2024 (1 year, 1 month ago)
  • Cybersecurity News
PAN-OS Vulnerabilities: Command Injection (CVE-2024-8686) and GlobalProtect Exposure (CVE-2024-8687)

Palo Alto Networks, a leading cybersecurity solutions provider, has recently released a critical security advisory, urging its customers to take immediate action to address several vulnerabilities dis ... Read more

Published Date: Sep 12, 2024 (1 year, 1 month ago)
  • Cybersecurity News
CVE-2024-43491 (CVSS 9.8): Critical Windows 0-Day Flaw Uncovered, Urgent Patching Required

Microsoft has disclosed a critical zero-day vulnerability in its Windows operating system, identified as CVE-2024-43491. The vulnerability, with a severity score of 9.8 (out of 10), resides within the ... Read more

Published Date: Sep 11, 2024 (1 year, 1 month ago)
  • Cybersecurity News
CVE-2024-42500 (CVSS 9.3): Critical HPE HP-UX Vulnerability Demands Immediate Action

A critical vulnerability has been discovered in HPE HP-UX’s Network File System (NFSv4), leaving systems open to potential denial-of-service (DoS) attacks. This vulnerability, tracked as CVE-2024-4250 ... Read more

Published Date: Sep 11, 2024 (1 year, 1 month ago)
  • Cybersecurity News
CVE-2024-20017 (CVSS 9.8): Zero-Click Exploit Discovered in Popular Wi-Fi Chipsets, PoC Published

Image: HyprdudeSecurity researcher Hyprdude has published detailed information and a proof-of-concept (PoC) exploit for a critical vulnerability identified as CVE-2024-20017. With a CVSS score of 9.8, ... Read more

Published Date: Sep 05, 2024 (1 year, 1 month ago)

Results are limited to the first 20 news articles due to potential performance issues.

The following table lists the changes that have been made to the CVE-2024-28986 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • Initial Analysis by [email protected]

    Aug. 16, 2024

    Action Type Old Value New Value
    Changed Reference Type https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 No Types Assigned https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 Vendor Advisory
    Changed Reference Type https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 No Types Assigned https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 Vendor Advisory
    Added CPE Configuration OR *cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:* versions up to (including) 12.8.2 *cpe:2.3:a:solarwinds:web_help_desk:12.8.3:-:*:*:*:*:*:*
  • CVE CISA KEV Update by 9119a7d8-5eab-497f-8521-727c672e3725

    Aug. 16, 2024

    Action Type Old Value New Value
    Added Required Action Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
    Added Date Added 2024-08-15
    Added Due Date 2024-09-05
    Added Vulnerability Name SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
  • CVE Modified by [email protected]

    Aug. 14, 2024

    Action Type Old Value New Value
    Changed Description SolarWinds Web Help Desk was susceptible to a Java Deserialization Remote Code Execution that would allow access to run commands on the host machine. SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
  • CVE Modified by [email protected]

    Aug. 14, 2024

    Action Type Old Value New Value
    Changed Description SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available. SolarWinds Web Help Desk was susceptible to a Java Deserialization Remote Code Execution that would allow access to run commands on the host machine.
  • CVE Modified by [email protected]

    Aug. 14, 2024

    Action Type Old Value New Value
    Changed Description SolarWinds Web Help Desk was susceptible to a Java Deserialization Remote Code Execution that would allow access to run commands on the host machine. SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
  • CVE Received by [email protected]

    Aug. 13, 2024

    Action Type Old Value New Value
    Added Description SolarWinds Web Help Desk was susceptible to a Java Deserialization Remote Code Execution that would allow access to run commands on the host machine.
    Added Reference SolarWinds https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 [No types assigned]
    Added Reference SolarWinds https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 [No types assigned]
    Added CWE SolarWinds CWE-502
    Added CVSS V3.1 SolarWinds AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.
Vulnerability Scoring Details
Base CVSS Score: 9.8
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact